To our Clients, employees and families and stakeholders. We would like to provide you with an update regarding our response to Coronavirus and the measures we are implementing. The health and well-being of our Clients, employees, families and stakeholders are our highest priority and we want to reassure you we are here to support you and assist you with any concerns.

 

Head Office Phone Line Update

We are still experiencing some major interruptions to our Head Office phone service. The issue is still being investigated, however, there is no confirmation of when it will be resolved. We will provide an update as soon as the Head Office phone lines are operational.

In the meantime, please call our backup number on 0499 907 675. Thank you for your patience whilst we work through this.

 

Business Continuity Plan

In partnership with Enhanced Lifestyles, we have developed a Business Continuity Plan to ensure business and services continue to operate during the COVID-19 period. As the situation changes on a daily basis, we will keep you updated, once firm decisions are made.

You can view the Business Continuity Plan here

You can view the Business Continuity Plan – plain English version here

 

Supported Accommodation

• All houses are working towards having a 6-week supply of medications
• Staff are coordinating a bulk shop of essential supplies (note: this will be without clients
• Houses will be provided with a list of recommended activities to minimise risk.
• Our Accommodation houses will be hygienically cleaned each day
• Hand Hygiene practices have been provided to all staff
• All visitors required to call the house and make an appointment prior to visiting

LAAS is working to ensure all supported accommodation houses are stocked with wood as the winter season approaches.

 

Day Options

• LAAS Day Options has been closed of 3pm 18/03/2020. This closure is to ensure the health and well-being of Clients and employees
• LAAS will comply with all directions from authorised public health officers, recognised medical authorities, Federal & State/Territory Governments, National Disability Insurance Agency, the National NDIS Quality and Safeguards Commission in relation to responses to the COVID-19 Pandemic.

 

Employee Rostering

To minimise the risk of our clients becoming infected with COVID 19, we have changed our rostering process. Staff are now being allocated to two houses.

 

Training

Due to the Government self-isolation guidelines, LAAS training will be delivered in an online format over the coming months to protect the health and safety of all stakeholders of the organisation.

There are currently two mandatory training modules in which all staff are working on to complete. These modules are:

• The NDIS Worker Orientation Module
• Supporting People to Stay Infection Free

 

Useful Resources

The Growing Space has developed several useful resources to assist individuals in the disability sector during COVID-19.

The resources include:

• COVID-19 Webinar for Participants and Families – practical strategies and ideas
• Can I Buy It?” – FOUR Big Questions during COVID-19 for NDIS participants
• Coronavirus/COVID19 Easy English Resources
• Staying safer in a Wheelchair
• Top 31 Ways to use Support Workers while avoiding COVID-19
• A STOP Sign for your door
• Emergency Contacts List
• COVID-10 Webinar for Support Coordinators – practical strategies and ideas

You can view these resources here

 

If you have any questions or concerns with LAAS regarding COVID-19, please contact the office on 0499 907 675.